Conflict Resolution Training
Are You Prepared?
Learn more about our individual classes and our approach to preparedness for conflict resolution.
The proper use of de-escalation and problem-solving skills can be an effective tool when dealing with circumstances that involve intense interactions with co-workers or the general public (clients).
What the Training Includes
The training in this lesson includes:
- One Hour Lecture
- Practical Exercise Session
These activities will allow the student to implement the de-escalation techniques and proper listening skills that are discussed. This format will provide the necessary confidence in the event that the techniques are needed in the workplace in an elevated situation or day to day communications.
Our Prepared Clients
What People are Saying
Fortress put all my emergency preparedness needs and put them in a can. Active shooter response training and incident management can be overwhelming for a property manager and for those in charge of a building full of people. The Fortress team helped guide me through this process with confidence.
Renae Breitbach, EVP, Amerimar Midwest Management Co., Inc.
Every day, the Frazer Center is entrusted with the care of 300 young children and adults with developmental disabilities. Protecting such vulnerable populations can be challenging, but Fortress Consulting gave us peace-of-mind.
Paige McKay Kubik, Executive Director, Frazer Center - Adult and Child Development Program
The Suzuki School hired Fortress Consulting to help plan and train for workplace violence. The consulting included not only reviewing the facilities and current practices, but also conducting extensive drills with our faculty and staff. I found the investment to be well worthwhile, and will make this a periodic training at our schools.
Paula Charles, President, The Suzuki School
HAVING PEACE OF MIND IS HAVING A PLAN.
Our Courses & Trainings
HB 60: GA GUN LAW
EMERGENCY FIRST AID
RECOGNIZING ARMED PERSONS & SUSPICIOUS BEHAVIOR